Effective: August 28, 2018

Website Privacy Notice

This Privacy Policy provides important information about your privacy in connection with your interactions with Tyto Athene, LLC (“Tyto Athene”) and its related entities, including but not limited to Mutual Telecom Services Inc., (“we”, “us” or “our”) including your use of our websites. Please review it carefully.  If you provide or continue to provide your personal information to us or use this website, you agree to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy and any subsequent amendments.

Our Commitment to Privacy

Your privacy is important to us. We are committed to complying with all applicable privacy laws and regulations.

We strive to provide an environment in which our employees, customers, shareholders, partners and you trust us to handle personal information responsibly. We provide this Privacy Policy as part of our commitment to privacy by describing what personal information we collect, how we use it, how we protect it, and with whom we share it.

Scope of This Privacy Policy

This Privacy Policy applies to all visitors to our company website.  It may also apply to interactions that we have with you where we may collect your personal information, for example, where we collect information from our customers or service providers in order to operate our business.  When personal information is collected, Tyto Athene will inform you at the point of collection the purpose for the collection.

As used in this Privacy Policy, “personal information” means any information that may be used to identify an individual, including, without limitation, name, email address, home, address, title, occupation, industry, or other identifying information.  Tyto Athene collects personal information when you establish a Tyto Athene account, as to be included in an e-mail or other mailing list, or otherwise submit your personal information to Tyto Athene for any reason.

To make this Privacy Policy easy to find, we make it available in the footer of every web page where it applies.

How We Protect Your Information

We take reasonable steps (including physical, electronic, and managerial procedures) to safeguard and secure your personal information against loss, misuse, or unauthorized access. All personal information that we collect is protected using industry standard computer security and industrial security practices.  Tyto Athene will always give you the opportunity to “opt out” of receiving direct marketing information and survey materials.

Cookies and Other Website Technical Considerations

Our website uses modern web application methods that result in the automatic collection and storage of certain data that some may consider to be personal or personally identifiable information. This includes your Internet Protocol or IP addresses, type of browser that you use, and other technical data about your computing environment. This information is stored in server logs that we maintain and review for the purpose of improving and supporting the secure operation of our website. We use “cookies” on our website to enhance the experience of our visitors, such as retaining user preferences between sessions. A cookie is a small text file that is stored on your computer. Cookies cannot be used to deliver viruses to your computer, they are uniquely assigned to you, and our cookies can only be read by our web servers. You have the ability to accept or decline cookies or, if you prefer, you can modify your web browser settings to decline all cookies or selectively decline cookies as they are offered. Our website may contain links to other websites. You should carefully review the privacy notices and practices of other websites, as we cannot control or be responsible for the privacy practices of sites not affiliated with Tyto Athene.

With Whom We Share Your Information

Personal information collected from or about you by us will not be shared with third parties for purposes other than in support of our operations and as necessary to facilitate the purpose for which it was collected. In some cases we may share the information with service providers retained by us to provide services on our behalf. These providers will use your information only to accomplish the task for which they have been retained.  Tyto Athene is a United States company that operates in many other countries.  When you provide or we collect your personal information, including via our websites, you should expect that it will be processed and viewed in the United States.  Your use of this website constitutes your consent for any cross-border data transfer resulting from such use.

Your information may also be shared with other third parties under the following circumstances (i) if we are required to do so by law enforcement authorities or government agencies, or (ii) in connection with investigations or other efforts to prevent illegal activities or pertaining to public safety.  Except as otherwise set forth herein, Tyto Athene will not transfer your personal information to third parties without your consent.

Children’s Privacy

Tyto Athene’s websites are not designed with the intent to collect information from children under the age of 13. We ask that children under the age of 13 not submit any personal information to us while viewing our website. If you believe that we have collected information about a child under 13, please contact us at info@federal.blackbox.com so that we may delete the information.

Data Security

Your Tyto Athene account information is protected by password for your privacy and security. Tyto Athene safeguards the security of the data you send to us with physical, electronic and managerial procedures.  Although Tyto Athene has implemented such procedures, Tyto Athene cannot ensure the security of the information you transmit to us. Accordingly, Tyto Athene encourages you to take every available precaution to protect your personal information when you are on the Internet. You should take steps to safeguard your password, including, without limitation, not writing down your password, not sharing your password with anyone, changing your password often and using a combination of letters and numbers for your password.

Updates to This Privacy Policy and to Your Information

We may update this Privacy Policy periodically to reflect changes in our practice. Updates will be dated and posted on our company website. If you continue to provide us with personal information or use our website after this date you will be considered to have agreed to the updated Privacy Policy.

We take reasonable steps to ensure that the personal information that we collect and hold is accurate, complete and up-to-date. However, we rely on you to advise us of any changes to your personal information. If you volunteered personal information to Tyto Athene and would like to update it, please visit the portion of this site where you submitted the information and follow the directions there to submit any changes.

We will, on request, provide you with access to the personal information that we hold about you unless otherwise permitted or required by law.

You may request deletion of your Tyto Athene account or any of your personal information held by Tyto Athene by sending an email info@federal.blackbox.com.

Compliance

Many but not all countries impose comprehensive data protection laws that regulate all personal data about identifiable individuals. The European Union General Data Protection Regulation (GDPR) is one example of a comprehensive data protection law, and many other countries impose similar laws equally important.  Tyto Athene complies with all applicable data privacy laws, including applicable comprehensive data protection laws, to the extent those laws reach Tyto Athene and its processing of specific personal data.

How to Contact us or make a Complaint

If you have questions relating to this Privacy Policy, or for any questions you might have about our privacy practices, including any complaints please contact our Privacy Office at info@federal.blackbox.com.

If you have a complaint you will need to provide us with sufficient details regarding the complaint as well as any supporting evidence and/or information. A Privacy Officer will investigate the issue and determine the steps (if any) that we will undertake to resolve the complaint. We will contact you if we require any additional information and will notify you in writing of the outcome of the investigation.